Phone Banking Officer

Hinduja BPO

Jobs For Freshers

Financial Rewards 13000 Monthly

Noida

Functional Area - Work Type Marketing - Customer Service & Operations + 1

Organisation Profile

Organisation Size

Large Corporate

HQ Location

Noida, India

Organisation Profile

Hinduja BPO

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwide Hinduja Global Solutions part of Hinduja Group with an annual turnover of $450m conglomerate has 28 offices in India with employee strength of 30000 in INDIA. Delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines.

Position Type

Jobs For Freshers

Functional Area

Marketing

Position Duration

Workplace Type

Work from Office

Time Commitment

Full Time

Work Hours

9 Hours per Day(s)

Location of Work

Noida (400)

Work Type

Customer Service & Operations, Others
Position Summary

Customer care specialists are responsible for handling calls from new and existing bank customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues
Job Role
???Duties and Responsibilities :
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Cross sell

Position Financial Rewards

Paid- Fixed 13000 Monthly

Incentives & Perks – 8K Per Month
Additional Benefits

Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center and Vaishali.

Work Start Date

Immediate

Apply By

30/06/2019

Number of Positions

Noida : 400
Selection Process

Resume screening followed by telephonic interview and Face-to-Face
Attachments

Job Description Click to View

Subjective Questions

Q 1 Are you available to join the Jobs For Freshers Position on the specified date. If not please advise your availability ?

Q 2 Why do you want to apply for this Position?